Swiss international Taba Alsalam

This is a 3 star hotel but it provides a 5 star experience! We've been taken care of by the friendly kind staff who made sure our needs are met on a timely manner to the point that the guy in the reception ordered food for us using his cellphone app as we couldn't do it from our cellphone. The location is steps away from haram and the everyday delicious open buffet breakfast was amazing. I will definitely come back to stay here.

Please ignore all 5 star reviews because they belong to their own people. By far the WORST hotel ever. ZERO customer service. Very rude staff. No one answers the calls from your room. You have to call room service 100 times to get your room cleaned. There's nothing good about this hotel so please don't waste your money. If you ever decide to come to this hotel, remember to be rude and strict to these people otherwise they wouldn't listen to you.

Need little improvement on the food specially on breakfast it’s too heavy take off foul beans falafel put sausages nice fried potatoes Fruit salad or slice or whole take of the fake juice cooler no need for that keep simple salad cheese are ok get rid of sliced meat no need for that. Put pancakes fried eggs sunny fried eggs not boiled waffles with syrup for kids options pancakes waffles are great ideas dames goes for adults you know simple is the best as a chef I am willing to share my recipes with you and help you with changing the menu other than that to be honest i was disappointed also you need to change your coffee brand it’s looks to cheap need fresh hot milk in flask other than that my room is clean happy with it reception are friendly porters the guy who made our amazing single Latte and cappuccino today is my last day and I’m happy ? hope to see improvement in my next visit specially breakfast Thank you

Pros: The rooms are comfortable. Location: hardly 2-3 mins walk to Masjid-e-Nabwi. Breakfast is good, different options everyday. Cons: The management is super slow they won't clean the rooms when needed. And even at the restaurant, refills during breakfast will be slow, food will be finished even before the breakfast time has ended and they won't bother to refill or anything. The cleaning of the tables will be super slow. Did not even had milk one day for tea/coffee.

Location is close to Al haram but you have to walk like for 3-4 min to reach masjid, the reception is small and nest to the entrance door making area busy. the loppy is ok. Only 2 bit small elevators are serving 9 floors, so busy all the time but you won't wait long time. The hotel is clean in general, but regular housekeeping is busy and might start late. Rooms are markedly small. The coffee shop is providing good quality drinks with good prices. Staff are trying to help and solve problems but some are laking experience.