Narcissus Obhur Resort & Spa

Updated: I did begin with a very negative review as my initial experience was disappointing to say the least. However, once management became aware of the issue they came and spoke with me and my friend and did all they could to fix what was wrong. They then went over and above to ensure we were happy and this was appreciated. I was very appreciative of the manager who took his time to carefully listen and not argue any points. He explained reasons for some things and quickly responded to things that could be corrected. The villas are beautifully put together and, while they don't really give you a view of the sea, they are very comfortable. If I was to complain about anything, it would be the strange wiring that make the lights confusing to figure out and while the switches are labelled, they don't always match what they say. I think what would have made the experience better would have been clearer information about what was or wasn't available, especially with Ramadhan. It turned out that food could be purchased during the day, despite getting a very different message from reception. The beach area is pleasant though very small. It isn't unlike many of the other beach resorts in Jeddah. I had been hoping for something more expansive. The infinity pool is nice though relatively small and is mostly overshadowed by the back of a huge television screen. We did enjoy a few hours there in the afternoon though, and were able to order food and drink by the poolside. We we got into the spa for a massage, Ronaldo, the masseur gave a very thorough, professional massage which was much needed. Our meal at the steak restaurant, Pampa, was delicious and chef Ricky was extremely attentive, coming to check on us several times. So what began as a very negative experience was turned around with some great support from management. If it hadn't been for the issues to begin with, I would gladly give 5 stars.

The service is amazing and the people working there are really caring. The water in the pool and beach is nice and clean. The only negative I faced was the fact that their beach isn’t deep and barely gets to knee-level, which means that you can’t really swim in the beach. The day-use is 300 riyals which includes entry to the resort and a nice lunch which includes a sandwich and a drink (soda or juice of your choice).

It's nice and luxury resort. Very quiet and peaceful. Villas are of good size and comfortable. Perfect for couples and short stays. However cleanliness needs little more attention. Service is perfect. 500 advance deposit required upon check-in. Little far from city and services. Breakfast options are great and service is good too.

I would like to thank you for the good and amazing service especially I want to thank the employee Hassen he was very helpful and active