Millennium Makkah Al Naseem Hotel
4.2评论
3rd Ring Rd
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3rd Ring Rd
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4.2
非常好
从
49评论
| 优秀的 |
|
22 |
| 非常好 |
|
9 |
| 好的 |
|
2 |
| 平均数 |
|
5 |
| 较差的 |
|
11 |
| Service |
|
0.0 |
| Organization |
|
0.0 |
| Friendliness |
|
0.0 |
| Area Expert |
|
0.0 |
| Safety |
|
0.0 |
评论
Areej Elmasry
02/10/2024 11:30
谷歌评论
I would give it a minus for customer service.
A room booked for 3, given a 2 single beds, took them 4 hours to send an extra bed. 1/4 toilet paper in the bathroom when we took the room, only 1 towel, 1 water bottle, 1 tea bag and 1 coffee bag for 3 guests. We called and called to get more towels and water and they would bring 1 extra bottle, a day later and no towels were given.
Bed sheets are ripped and AC sound is super loud. This is a size of a bed they believe can sleep 2 adults… breakfast buffet was terrible, inlet station says they don’t have cheese, food is not fresh nor hot. No fruits whatsoever. Very limited variety. don’t stay here!! Room 5097
Ahsan Kiyyani
02/01/2024 01:16
谷歌评论
They said they are 5 star. But there rooms are not 5 star standard. And there customer service is very bad. Have booked double bed room. I ask them for baby cart when I arrived. They said we'll bring in an hour. After more than an hour they said sorry it's not available. Next night (today) I ask them again and same thing happened. Just waste of money
Walafwu Minkum
01/30/2024 08:34
谷歌评论
I can tolerate the rude staffs but the cleaner went in to our room when my family are asleep is unacceptable.
When I complained they said because there was no do not disturb sign outside.
It was at night after Isyak. Never offer food service during check in even though its part of their service.
Shuttle bus to haram every half an hour but mot suitable fot family with children or old people.
Masjid near by is very cleam and well taken care of.
This hotel has a potential to be better if they have a good manager.
Ummu Rasya
01/30/2024 05:00
谷歌评论
We booked executive suite king bed, i thought the view will be the Al rajhi mosque, unfortunately A lil bit dissapoint with view..even its quite big, separated living room..but the view is bad..what i see is pipeline,etc
And we didnt complaint since too tired n just want to rest. Just dont open the curtain during your stay, and there are no window in the living room (not the same as advertised on agoda/bookingcom)
Dont park on basement, just park outside infront of hotel..on basement u have to walk a lil bit far,
Location is great, next to the mosque, supermarket, cafe..
ABDULLAH AL SAIDI
01/23/2024 06:13
谷歌评论
Staff ( Wala beautiful receptionist girl ) was really helpful finding besides rooms & checked in at 14:30
Breakfast was delicious but still need some updates & improvements
In the restaurant Nasser & Saif were smiling and working patiently to serve guests and also other waitresses
Security was really effective, a little boy got out of the room & couldn't open the door at Fajer prayer time and I asked the reception where they kept him safe.
The hotel is surrounded by other hotels & park and big masjid
Shuttle service
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