马卡里姆爱迦德麦加酒店

Thoroughly enjoyed my stay here. The room and bedding were clean. The bathroom was modern and excellent shower. The Hijaz restaurant in the hotel was great with lots of variety. The staff were really considerate and helpful especially Mohammad Yasin and Nazmul. It’s a 5 minute walk from the Haram

Amazing hotel to stay at, would definitely recommend for anyone. Breakfast and lunch was brilliant as well as the customer service. Many thanks to specifically Mr Saeed Khan who made our experience the best it could have ever been - very polite and welcoming. Will definitely be staying here again.

Beautiful, clean hotel with lovely cleaning staff and catering team. Pros: -Spacious rooms and clean. Great soft beds. -Only a few minutes walk from the grand mosque. -Naeem arranged our luggage to be collected and dropped off to the coach. Lovely man. -Sohail, young man who cleaned our rooms was lovely and helpful. -Lots of amazing people in the buffet area that could not do enough for us. -Staff working there from abroad I.e. Bangladesh, Burma, Pakistan, India etc were lovely. Cons: - Bathrooms needed to be cleaner. -Arabic staff in reception were rude and need to learn manners. People pay good money to stay in the hotel, so they deserve to be treated right, i.e., please, thank you and SMILE - IT SUNNAH! -Breakfast time if you go early it is packed, not enough tables so if you need to go on an excursion you end up missing breakfast which is not okay as I had a little one and my mum with me, who is an older lady. Need to think about increasing capacity for breakfast. - Room service is very expensive. - Non electric Wheelchair to rent for the day was not advertised anywhere.

Terrible service. Ordered food from the “restaurant” (does not even carry half the menu at most times) and did not receive food for over an hour. Rooms were never cleaned properly, not a single bed was made and the garbage was left on the floor most days. Location isn’t great either, as it is a far walk from the Kaaba and Masjid. Nearly an hour is used up on just travelling. Reception makes many empty promises, simply to fail to deliver. Overall disappointed with my experience.

Excellent service and great rooms. Location is also another 5 stars. Breakfast buffet was also impressive with a wide spread and would definitely look back to come back again.