希尔顿麦加会议酒店

I stayed at the Hilton convention in September 2023. This hotel is very close to Haram Mosque and easily accessible. The rooms are clean and spacious with beautiful views of the Masjid. Staff are extremely helpful, and especially Abdullah Rahman, who made our stay extremely delightful with cleaning every day and did not disturb us until we requested his service. Reception staff and security are very helpful. Did not try any breakfast or dinner as it was overpriced. The location is excellent. Will definitely book here again, and I wish the package for food and room could be made cheaper as they are losing a lot of customers to the malls next door. Laundry service is overpriced and cheaper outside. Only complaint is that there are many beggars who are sat outside the hotel and I felt sad all the time seeing 3 year old children sat on pavements coming into the hotel in sweltering heat asking for money along with men and women who were there for our entire stay of 8 days. The taxis are outside the hotel and are cheap but can be cheaper if you have a minute to haggle. The windows do their job to keep sounding out, and prayers can be joined in from the hotel as there is a speaker inside every room and a mosque on the 3rd floor, which is beautiful. Will definitely return here, and I would recommend this hotel.

My visit at the hotel was for 3 days and to be precise the view of the room was fantastic; we can go towards haram from the hotel itself on foot and there was not much issue with the room. The chick in procedure could take a while as for some new guests should confirm about parking is included in there stay or not. One thing that they should have done is there was no security guard to guide for parking in basement and there is a slope at the parking entrance which whole entering during the day is not much visible, I would like if the hotel came with a solution for that. Apart from one or 2 issues the rest of my stay was good.

The walk back to the hotel is a little taxing as it's uphill. The shuttle doesn't take you all the way to the bottom. The hospitality and service is outstanding. Despite it not being in close proximity as other Hilton hotels to Haram, the service has definitely made up for that. Afternoon lounge snacks were extremely limited . Dinner was top notch.

Very nice rooms and reception, and room service. Cleaning staff was cutting corners and we had to ask them to refill items or bring missing items. Climbing jabl Omar is bit demanding but if you are fit it should be easy. Not recommended for people with wheel chair or elderly as even shuttle service will drop you on the hill. Breakfast was good with wide variety.

Excellent reception and check-in experience. Poor response to room-service requests although top-level apologies received subsequently. Surprisingly had a luggage that got missing! Well located and prompt shuttle service