HDB HOTEL- FINANCAL DISTRICT
3.8评论
King Fahd Road
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King Fahd Road
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3.8
好的
从
40评论
| 优秀的 |
|
17 |
| 非常好 |
|
4 |
| 好的 |
|
3 |
| 平均数 |
|
1 |
| 较差的 |
|
15 |
| Service |
|
0.0 |
| Organization |
|
0.0 |
| Friendliness |
|
0.0 |
| Area Expert |
|
0.0 |
| Safety |
|
0.0 |
评论
Lana Mahrous
03/15/2024 15:49
谷歌评论
It's sadly to say 1 star does not even deserve to be rated with.
We made a reservation for Iftar for 12 people, no table was set, no dining set on the tables, no dates, coffe neither water. Alot of costumers were making complains.
Unfortunately the food area is very small and the dishes was immediately vanished.
Service is extremely horrible, no management team at all. Even plastic cups they were out of it.
Chicken is raw and I called the chef and the manager, no action to be done. And no professional customer service
This hotel need a strict and professional management, and quality control on food being served.
Don't pay your money, not worth a penny.
لا تسود وجوهكم قدام عزايمكم.
Frederick Khoury
03/05/2024 17:39
谷歌评论
I booked a proper room and instead was given something that barely fit the bed. Every day, they promise to move me and never do so. At the same time, they didn't clean the room for 2 days.
H Alsada
03/02/2024 07:18
谷歌评论
Booked with them around 3 weeks in advance of my planned 5 days buisness trip. Three days before my planned stay date i recieve a call from the hotel to pre-authorise my credit card and secure the booking which was fair as it was a busy week in riyadh. The big surprise came 1 day later when they told me that they are overbooked. Not only that they locked the amount from my credit card that takes a week to get released, this came as a last minute and nearly all alternate hotels are booked and rates are triple the normal . Very unprofessional, stay away if you do not want get bumped and jeopradize your travel plans
Mustafa Ahmed
02/25/2024 21:00
谷歌评论
No hot water in the bathroom. You complain and they ask you to keep water open for 10 mins. What a joke. Room cleaning doesn't happen unless you inform the reception. Never coming back here
Parbati Rawat
01/17/2024 15:24
谷歌评论
This hotel is very beautiful and attractive i went here,their service is very good it was one of the best hotels i have seen very look nice place
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问题
CC
cristian casadei 1 questions
03/21/2024 10:07
Good morning, we have reservation nr.14903344642 from 03/27/24 to 04/02/24 in the name Casadei Cristian. A double room has been booked for my fiancée and me, we are not married and it seems that as per your instructions, we are not allowed to stay in the room together. Is the reservation still accepted? In this case I would like a confirmation email so as not to have problems upon arrival.
Otherwise we ask to be able to cancel your reservation to look for a hotel that can accommodate us given that everything has already been paid for including flight and visa and given the imminent departure it is urgent that you notify us via email.
Thank you.
Greetings.
Casadei Cristian
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