谷歌评论
Definitely not a 5 star hotel but serves the purpose
Situated near to musjid al nabawi...accessibility to the haram and shops around is good
The hotel itself could definitely be improved alot...firstly the lobby area is mostly jam packed and the staff at the front desk are not helpful at all especially anas
Secondly the lifts are very small and take very long to come...n.b. only 6 lifts are available with a capacity of ±10 people at maximum not withstanding the porter's trolley or wheelchairs
Also lifts go past your floor sometimes which is agonizing...all in all you need to leave 15 minutes early especially if you going haram to catch the lift and be on time,and let's not speak about Friday especially after the jummah prayer 🙈🙈
The restaurant needs a big upgrade...to give you an idea how it's...when the lift opens up on restaurant level you can literally see guys eating in front of your eyes....come on guys at least make a separate room where people can eat in privacy and in peace
The rooms overall are alright...beds are alright,wifi network is not so great and the bathrooms need a touch up...shower area was really small and the shower didn't feel like a proper shower
Housekeeping were good and on thr ball whenever you needed them
Even porter's here are useless...rather bring and take your own luggage will be better
All in all I personally think this hotel needs a massive upgrade especially for attracting international audience, because the destination Is ideal and that's what people are looking for nowadays