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Despite the few hiccups, my overall experience at Ajyad Makarem was good and I would recommend to any pilgrim.
Pros:
- distance to Masjid Al-Haram: if everything else didn’t work, just the fact that the hotel is a mere 5-minute walking distance to the masjid is Masha Allah. Due to the proximity, the masjid in the hotel observed Salat along with Masjid Al-Haram.
- room service: despite the poor condition of the bathroom, the room service was top notch. The brothers who came to clean our rooms were nice and friendly. They also tended to every of our needs despite their limited English ability.
- food service: I would spend any amount to have a taste of the sweets and desserts served at every Iftar and Sahur in the hotel’s dining hall. You need to have paid for this service, and I can assure you that’s it’s worth your penny!
Cons:
- bathroom not kept in best shape: from the very first day when we checked in, we’ve had a problem with this. The room service guys only refill the supplies and don’t do any actual cleaning. The pictures will speak for themselves.
- the wifi connection in annex building: terrible! Unless you come out of the rooms to the corridor, the wifi is really just a pain.
- the doors: again, this is an issue with the rooms in the annex. We spend close to 10 mins trying to swipe the keycard through sometimes before the door finally clicks open. No matter how many times we recharge the card, it’s just the same.
This is a long review and I hope you read till the end. Nothing except Allah is perfect, and on that note, I recommend this hotel if you’re in Makkah.
Salam!
