Googleレビュー
Hotel entrance beautiful, room neat and tidy. Breakfast is great.
Shuttle is BAD. Every hour or 2, only one trip. The hotel is not far but the walk back is killing as it is uphill. The need to make frequent trips to the haram instead of letting the shuttle stand still most of the day. And the bus driver was rude when asked where is the pick up location.
Bathroom had a smell
Fridge broken and after a day waiting they said we put ice which we did not. What on earth do we do and how to even get ice while traveling in makkah.
Waited a day for hairdryer, multiple request. It came and worked not longer than 5 seconds.
Door handle jammed and the wait for someone was another, WAIT.
Overall don't think I'll be returning here, the hotel looks pretty and the receiving staff smiled, but the service stay was poor.
And we just came from a hotel with service delivery 10/10 and looked and smelled amazing for less the price and bigger room.