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Great food and very delicious meals. However, the staff needs to be cooler with the customers. I am a frequent customer at your branch in Jeddah and have never faced any trouble with the staff or the food quality, but my experience in Makkah was different. We have waited for a long time without any reason and I have seen more than one table that was free. We asked one of the staff to take our order so we will have the food ready when we get to the table. Anyway, he told us he cannot do that without any explanation and he refused to take our order when we told him we want it to go (take away). I felt he took it personal with us.
Thank you for your understanding and I can provide you his name because I do not want to write his name in public.