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Today (Oct26,2023) I requested housekeeping to come after 30 minutes since we were getting ready for the mosque. They acknowledged to come after Magrib. At 10 pm upon entering the room, housekeeping didn’t clean my room. I called housekeeping (dialled 0) no one picked the call. Upon reaching front desk, the agent was not supportive when I asked him why my room wasn’t cleaned. He repeatedly asked me, “do you want your room cleaned now or not?” I have 4 kids who were exhausted. Why would I want housekeeping to come tidy the room in our presence? If that’s the training you get for problem solving, well it’s a 0.5/5 from me. Very disappointed and won’t return if customer service (Front Desk) and housekeeping is not brought up to speed.