Zowar International Hotel

Please- do not stay in this hotel. Totally headache. I wish i had something good to write for this hotel but so far the worst hotel I stayed in. Wrong information on website its not a 4 star hotel. Its not even 3 star hotel! The famous say ' all glitter is not gold' suits here. Only 2 elevators work our of 4 cause delays in prayer. Our room restroom ceiling was leaking we had to change clothes multiple times. 4 people and 1 towel although provided more towels when requested. Out dated rooms. The only good thing to write is the location. Extra ordinary small room you will bump into each other many times. No azan prayer in room either. Disappointed ! -0/10. Yea and wifi sucks big time try to buy your data don't rely on hotel wifi at all

So bad! Horrible! Disgusting! Broken amenities in the room, broken closet door, wifi keeps cutting, room door lock not working, broken wall so paint crumbs on the floor, a/c & windows not working properly, hole in shower valve… Even when they switched me in a different room there was still problems. Do yourself a favour and don’t book in this hotel it will save you so much headaches. The good fact about this place is that it’s close to masjid nabawi walking distance.

We had a life threatening situation with this hotel, first of all the bathroom doors are unfinished and metal parts are exposed and I hit my leg to it and started bleeding, and to add to it, the phone service is not on, they just put a dummy phone. Our baby was ill the whole night and we tried calling the reception but no phone. When I went in person and complained at the reception desk, the lady paid a deaf year as if I am not even standing there. By far the worst hotel experience in my life. I travelled from the US to this hotel expecting some good nights rest but this hotel lacks even the basic facilities. No towels, unclean bathroom, no hot water and cups and tea bags, AC setting doesn’t change. Worst part is they advertised this hotel to be a 4 star in reality it’s not even a 1 star for the services offered.

Worst hotel to live. Misbehave at peak. No water, towel and other pentary items in room. Exhaust wasnt working.I would recommend to avoid booking this hotel.

I can’t even begin to describe how terrible this hotel is. I arrived at this hotel in the evening after a long bus ride and as soon as we checked into our rooms, there were a bunch of problems, the walls were absolutely disgusting as they were random marks all over them, also, the smell of the room was absolutely horrible and I was mortified by the hygiene within my room as everything including the floor was dirty. The bathroom was below the basic standards as the bathtub was blocked and water would not go through and there was no towels available apparently also, the curtains of the shower appeared to have blood stains on them as well as cause tons of water to leak out and flood the bathroom. We ended up complaining to the receptionist however he completely ignored us and proceeded to laugh in our face. One of the cleaners proceeded to insult one of my family members which really infuriated me. I highly recommend that the ministry of Hajj and Umrah investigate this hotel immediately as they are unable to provide the most basic care to their clients as well as charge them for what they have done