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I arrived at the hotel on the 24th of October and checked out on the 26th of October, 2023. I was given a room with a heavy cigarette smell.
There was only warm water in the shower.
There is construction leftover dirt everywhere, in the room and in the corridors. It seems nobody bothers to clean them.
I set the temperature of the airconditioner to 24C. One night I was freezing, the next night I was boiling.
The dust on the outside of the windows of the room must be ages old. You can hardly see outside.
Worst of all, after cleaning the room housekeeping left my door wide open the whole day while I was out. When I returned late in the evening, I complained and asked the camera feeds to be checked to see if anyone entered my room. They said they will check but no one called me back. Nobody bothered. Fortunately nothing was lost.
It seems the management does not care about quality of service. My advice; do not stay there.
Two stars is for the breakfast and some of the staff who were kind (excluding the reception).