Gulf Court Hotel Business Bay

I emailed the hotel twice to confirm our stay as we booked via third party - once to Austine Obare and once to the hotel directly, didn't get a reply to either email. Very disappointing The stay overall was fine but started terribly. There was nobody at the front of the hotel to help us take our luggage from the taxi. Then upon check in Elisabeth said we only booked for 1 person. She insisted on charging extra for me and my husband to stay in the same one room. Eventually we found our booking confirmation that showed we booked for 2 people. She didn't apologise for her/the hotels mistake and continued to check us in. Her attitude was so rude and completely ruined the start to our holiday. Room was on the small side but fine Housekeeping was good, ideal location- close to dubai mall by taxi but not by public transport. Breakfast was great, lots of variety.

Poor service. Never left the room a bath floor towel, so had to use the one hand towel left. Some of the lights weren't working. Food is not very good so I had to order and whilst collecting my food from the lobby multiple staff members, including the manager, rudely confronted me about not being able to eat in the lobby (all I did was check the bag). They also charge you 40aed for wanting to reheat any food in the microwave. No care for customer satisfaction after my complaints. Won't be using here and wouldn't recommend it.

Perfect location of this hotel, close to important places. Rooms are small, but cozy. Prices are low compared to other hotels, thats why rooms are small. U want big room, then prepare your self to pay more. Breakfast they offer has variety of dishes, and delicious. Hotel offers gym and there is a pool area. The sport bar is specious. We enjoy staying at this hotel.

One of the worst hotels in Dubai. Even low cost is much better arranged. After sorting out the booking only one bath robe in the room. The bath floor mat was actually forgotten everyday while the room was made up. Hair in the bathtub. Basic amenities are provided. Everytime you drive in with the car they stop you, check their long list like as if you are a criminal. Wrong information in the list. You show the room Card. But still. The only good staff was the concierge. I stayed here a few times before but the GULF COURT had made it it on the list of banned hotels. Never ever again

Stayed for 2 days and really appreciate the services they provided. And the food from café delice was plate licking good and again service was really good. Recommend for everyone including family as well. At last, Thank you for your hard work to all the staffs, and I will never forget the little girl who was working in a bar with cute apron.