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I have been staying this place since 2020. I have stayed quite several time on business trip and I observe decline in service and standard.
The breakfast used to be very good with a variety of food items, fresh juices nuts etc. Now they reduces several items.
There used to be complementary fruit basket for frequent customer which is not being served now.
The food menu is quite old and I have not seen any new items added or revised.
Cristal has not updated or added any new movie or drama since 2020. In this limited collection, some of them does not work.
The internet speed is slow and takes alot of time for browsing.