Lobby Café - Park Inn by Radisson Makkah Aziziyah Afirmar

Amazing shuttle services as it is in every 30 minutes and it was taking around 15 minutes to reach Al Haram. The breakfast was amazing. Room Size is good enough.

Staying here is definitely worth the money if it's in your budget. A one-bedroom suite is large enough for a family of 5. Breakfast is free for children, and there is a very good selection of food offered from fresh and canned fruits, fresh salads, different types of breads, hot and cold drinks, and hot food. Lunch and dinner are only served in the restaurant for umrah groups, but a room service menu is offered for room guests 24/7. The food is high quality and tasty, with large enough portions for more than one person. The hotel is very clean and well maintained. Two shuttle buses are scheduled hourly to take you to Masjid al Haram and back, which is a big bonus to avoid taxis. Customer Services are available 24/7 if you need anything and you'll receive courtesy calls checking if everything is okay. There's a nice masjid for men and ladies with separate ablution areas on the 3rd floor, which offers a quiet space for praying. Will definitely consider booking here again inchaAllah.

A nightmare experience as you can see in the videos, I'll be short and practical: They changed rooms 3 times, rooms cleaning and hygienic level is below zero, all rooms given toilet was not even cleaned. Pillows covers and bed sheets were not changed. Carpet is very dusty. Furniture is not clean and somehow old. There's a problem in washrooms designs of sink where a really bad odor always coming out. Air conditioner cooling is good, however it have high airflow and noise which it will affect your sleep , beside I got allergy, I think they are not maintaining or cleaning Indoor filters. Reception and phone calls are not being answered usually so you need to go down mostly. Location is good inside Aziziyah you have everything you need around. Bus shuttle to Haram is really bad comparing to other hotels in the same level like Hilton or Sheraton or etc, in terms of availability, timings, or number of busses. Breakfast Buffet is great I can say. They will charge you for early check in 50 suadi riyals. Overall I can say try to avoid this hotel as much as you can not worthy at all, Aziziyah or Makkah have alot of different options better than this, doesn't worth the stars or the name of Radisson at all.

I stayed there for two nights, I was visiting Makkah to meet my parent who came on Hajj and they were also staying near Park Inn Aziziyah. So, this was the most convenient choice for me. Overall, I am very satisfied with the level of their service. The staff is very well trained, and customer focused. Their interaction will customers is excellent. The rooms are very spacious, well maintained, equipped with very nice features, the lightening was excellent. The Toilet was one of the best I have ever stayed in this price point and category. I liked their Sofa beds which were conformable and there were two sofa beds in my room, which was a plus point for me as I was staying with my Kids. The best thing is, they have dedicated parking space in the basement and that is free for the guests and there is elevator access to the parking area. There are 8 high speed elevators, so you don't have to wait if the hotel is crowded. (Which happens in all the big hotel, they are overcrowded and you must wait for ages for the elevator to have some space). I didn't try their restaurant because mostly I was eating outside with my parents. The gym facility was nice. The Kids Area needs more option and needs improvement and there should be dedicated staff to take care of kids, if we want to leave our kids in the hotel kids area and go to Haram to perform Umra or Tawaf. They have a shuttle service which drops near to Haram on Ajyad street and its at a very convenient distace to access Haram. I would recommend this hotel, if you not worried about staying close to Haram. Because Bus shuttle service is available there.

First of all, I thank all the hotel staff for their good treatment and kindness and the beautiful reception. My experience is very, very excellent. The services are excellent, the cleanliness is very excellent. The staff are friendly.?