WAW Hotel Suites King Abdullah District

‼️WAW Hotel & Suites, Riyadh - A Tale of Disastrous Service‼️ As someone who practically lives in hotels due to my nomadic business lifestyle, I've seen it all. But WAW Hotel & Suites is a new low. ? Here's my story: On one of my days there, I was cooped up working all day. My "clean room" sign was clearly displayed, expecting that when I returned from my late event at 1:30am, I'd find a tidy space. Wrong. The room looked like I'd never left. Infuriated, I approached the night manager. I was patient, thinking everyone has off days, right? They apologized and said they'd get it sorted, even mentioning a refund. But here's the kicker: no call, no follow-up, and certainly no refund. And to add insult to injury, this wasn't a one-time oversight. On my second to last day, the exact same thing happened! This isn't just a mistake; it's sheer negligence. Their staff? Couldn't care less. It's like the basic tenet of hospitality - customer service - is an alien concept to them. And while we're at it, their breakfast is a letdown and the gym's a joke. I kept my patience, gave them chances, but they showed zero interest in making it right. The moral of the story? Stay FAR away from WAW Hotel & Suites. No matter how good the location or room might seem, it's not worth the headache or the hit to your wallet. They don’t care about you. Period.

kind staff and good view but if you are sensitive about noise, think again

Very loud rooms, unfortunately with a construction site as well as a busy road it's hard to get a peaceful sleep. Amenities in the basement were not inviting, cold pool, sauna, steam room etc ,

Spacious rooms, nice location, and great service. One of the positives is that whenever we ordered something they’ll bring it up to the room, no complaints. In shorty, highly recommended!

Bad experience, high price to the services and comfort they provide.