Hilton Garden Inn Tabuk

Decent hotel for when staying in Tabuk, one of the better in the area. The amount of food they must waste is incredible as when you go to breakfast or dinner at the end of service, there is so much left.

Hello Hilton garden, I am Mahfuzur Rahman I have a experience in hotel management. I need a job. I see you need a waiter.

Very poor, and they treat their guests like they’re thieves. At check in I asked them to block money on my card, so that when I check out I only have one bill, and not being sure how many days I would actually be staying. The guy on the desk then took the amount from my card 7 days, I put this down to him maybe just not understanding English as well as I’d thought. So rather than get annoyed I explained I might be leaving earlier than seven days. He said not to worry, when I check out I’d have meals and laundry, so the difference might work out. This wasn’t ideal, but I hoped it would work out, for the sake of my expenses. But, I then try to order some food, and they refuse to serve me, unless I pay up front!? I’ve already paid for the room, and potentially overpaid. I live in hotels for work, I’ve never, not once, been told I have to pay for meals up front!? This is a chain hotel, their should be global standards the chain adheres to, if this place claims to be a Hilton surely it should act like Hilton’s everywhere else? And other chains. Disgusting, won’t be staying here again.

Good hotel room, very clean, staff is very helpful. Overall good experience.

OK spot if you need a place to stay for the night in Tabuk, ideally for work and a place to rest the head. Nice staff, but building could do with a renovation.