Comfort Hotel Jeddah King Road

First time here in Jeddah, Breakfast and dinner buffet is great. Room is cozy and spacious. I would like to commend staff Jahid, for giving us a warm welcome and for being accomodating with our needs. Had a pleasant stay here and will definitely be back.

One of the top 3 stars and affordable hotels in Jeddah. The location, rooms, prices and breakfast are worth the value you'll pay and the amenities/ services you'll be offered. Rooms are spacious and well equipped with safe to keep your valuables, Nespresso coffee machine, tea packs, microwave, mini bar and free water bottles.

A relatively new hotel located in strategic area. Good location. Good service. Comfortable rooms. Minus only the laundry service. Special thanks to Mr Elias who has been very helpful and attentive to the guests here. I enjoy my stay. Thank you.

This is my second time at the Comfort Hotel. Last year's experience was much better than this time around. The services have declined. When you ask for laundry service, they no longer provide it and instead direct you to two washers and one dryer for self-service on the first floor, which are always occupied and often ruin clothes. When you request room cleaning, they only make the bed and clean the sink, without vacuuming or mopping. Additionally, the reception rarely answers the phone, even after multiple attempts. I asked for help with the dryer, provided my room number, and was assured someone would assist, but no one came. I requested hangers, which were never delivered. When I asked for a scale, I was told I would find it in my room upon my return, but it was not there. These issues exemplify the consistently poor service here, and I will not be returning next year during my annual visit to Jeddah. Furthermore, during my stay, they conducted a fire alarm test without prior notification upon check-in. The alarm was sounded a few hours after my arrival, following an international flight, causing considerable inconvenience. I had to descend five floors via stairs to the parking lot, only to find myself the sole individual there. The hotel claimed to have left a notice in my room; however, no such notice was found, and it is likely I would have missed it given my recent arrival and exhaustion. Additionally, there was a scheduled water maintenance event, indicated by a notice stating maintenance would occur on Monday, yet it took place on Sunday, leaving guests without water unexpectedly. These incidents further highlight the lack of communication and organization at the hotel.

Mustakem is very pleasant to talk to; he is nice and generous. I hope the company will recognize him for his kindness, he deserves a promotion. My room is clean, he makes sure everything is fine and exceeds my expectations. ❤️ 10 stars for his performance. I also met Jahir. He is kind too!!!