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Everything was perfect and I must say it exceeded all my expectations. From the moment I arrived at the property, the attentive staff greeted me with warm, friendly smiles. Big thanks to all of them especially: Rageh Abdullah, Security Supervisor, Mehdi Al Hudhali and all the wonderful restaurant staff. The hotel's proximity to the Haram made its location really excellent for me. In addition, the presence of a bridge connecting the hotel to the new expansion of the campus increased the factor of convenience and ease of access.

What a great place near to Haram , may be only place which has large suites , washing machine , kitchen microwave , it’s like living in your own home and Praying At Haram , this is very unique hotel , great manager Mr Ali zahrani , a young energetic Young guy always on your service , he made our stay and now our perminent place Insha Allah for future visits , who will update your room and also great breakfast and what a dinner ( compliments to the chef , excellent Fish and mixed Grill, ) full recommendations , sound proof rooms and great staff to look after you !

The Sheraton Makkah Jabal Al Kaaba Hotel is a 5-star hotel located in the heart of Mecca, Saudi Arabia. It is within walking distance of the Grand Mosque and the Kaaba, making it a convenient choice for pilgrims and tourists. The hotel has a modern design and offers a variety of amenities, including: Spacious rooms with stunning views of the Grand Mosque Two restaurants, a coffee shop, and a rooftop bar A fitness center, a swimming pool, and a spa A business center and a meeting room 24-hour room service The staff at the Sheraton Makkah are friendly and helpful, and they are always willing to go the extra mile to make sure that guests have a pleasant stay. The hotel is also well-maintained and clean, and the facilities are in excellent condition. Overall, the Sheraton Makkah is a great choice for travelers who are looking for a luxurious and convenient hotel in Mecca. Here are some pros and cons of the Sheraton Makkah: Pros: Convenient location Spacious rooms Stunning views of the Grand Mosque Excellent service Well-maintained facilities Cons: Can be crowded during peak seasons Prices can be high Some rooms can be noisy Overall, the Sheraton Makkah is a great choice for travelers who are looking for a luxurious and convenient hotel in Mecca. The hotel is well-located, has spacious rooms with stunning views, and offers excellent service. However, it can be crowded during peak seasons and prices can be high. Here are some tips for staying at the Sheraton Makkah: Book your stay in advance: The hotel is very popular, so it is best to book your stay in advance, especially if you are traveling during peak seasons. Request a room with a view: The rooms with views of the Grand Mosque are in high demand, so it is best to request one when you book your stay. Be prepared for crowds: The hotel can be crowded during peak seasons, so be prepared for long lines at the restaurants and the spa. Bring a water bottle: The hotel does not provide free water bottles, so it is best to bring your own. Wear comfortable shoes: You will be doing a lot of walking around the hotel and the Grand Mosque, so it is best to wear comfortable shoes. I hope this helps!

Overall my stay was great, but it was drastically improved when I asked for the room upgrade, and Ms. Lojain immediately upgraded my room with a spectacular view. Moreover, Ms. Lojain English was excellent. It's hard to find such local people/staff in Mecca. Highly recommended!!!

The hotel staff are amazing and the most welcoming I have ever experienced, especially Kiron Miah and Islam Abdelkhleq. They were always ready to help during our stay and always had a smile on their faces. The location of the hotel is in a walking distance to the Haram. Overall we had an amazing stay! The rooms are super clean and spacious!