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Before I comment on the food, I have to talk about the misbehavior of one of the female staff working in the coffee area outdoors, she was applying nail polish while she was talking to us, we wanted to sit in the coffee area after we had dinner at the restaurant area, she was denying us access, she said this area is only for coffee, we clearly saw people having dinner at the coffee area. When I asked her why? She replied “because they want to”. What a terrible contradiction and misinformation. If the coffee are is designated for coffee and desserts only, then no food should be allowed there. She said we have to spend 70 riyals just on coffee and desserts to sit in the area while we spent over 600 riyals on food. We as visitors did not like the service and attitude of the female staff working in the coffee area. Now for the food, we ordered ozul rice and it was extreme salty and we didn’t receive any refund or price reduction. Thank you! I hope you guys make positive changes especially with staff and customer service!
