Grand Plaza Al Dhabab

Great room with very comfortable beds and great affordable prices. The only bad thing was when we called for amenities such as towels or toothbrush, they forget us and we have to call multiple times. This happened many times so the service ness to be improved. Other than that great

The good thing about the hotel is location ( near lulu for Indian food lovers). The front desk night shift receptionist was rude. At the time of check in and payment the day shift receptionist confirmed that extra bed with blanket will be provided. However after getting advance payment the night shift receptionist rudely refused and said they don’t have any extra beds or blankets. The family jr suite given to us was on 2nd floor. The whole lobby was full of cigarettes smoking smell . Not sure about other floors. They should have atleast courtesy to offer decent rooms to family people with kids . The swimming pool Jacuzzi was not working and there was no body to attend. When we enquired at front desk , he said he has no idea and he doesn’t know. The most of the staff seems frustrated as no body smile or welcome at customers.

very nice experience, all the staff are very friendly and respectful, specifically the receptionist, the amenities are complet, the room is very comfortable and cleaned, this hotel very recommendable to others, not just only for single also in family, thank you grand hotel, see you again.

Great suites, great location - restaurants, Rail station, King Abdullah Park, Faisaliyah centre, Kingdom Centre are not far away.

Bath showers were not working, there was no hot water in water taps. The breakfast buffet was hopeless and there was no variety, everything was ready-made, directly purchased from the market. The chef did not know how to make Cheese Omelette. No microwave in rooms, not a good selection of tea milk. Initially we booked a room with breakfast for 2 persons, but at the breakfast counter they argued that free breakfast is only for one person and forced us to pay for another person. Their housekeeping staff room was next to my room, and they talked so loudly that I kept hearing their chats crossing my walls throughout the day.