Al Safwah Hotel - Tower 1

I was staying at Booking and the reception staff were nice. The supervisor, Abdul Rahman Al Balushi, was very bad. He said, “Who told you to make a reservation and go to other hotels?”

I stayed in this hotel with my family during our Umrah trip, and it was one of our worst experience. From the minute we entered this hotel it was a disappointment. First, the steps to enter the hotel were too high and ramp for wheelchair and strollers is too high and steep for use. Second, the elevators door smash close on individuals who enters elevator little late like only 10 seconds, as there is no sensor to retract back. Third, the rooms are too small for adequate and normal movement by foot inside), on top of the three outlets with only two working ones. Fourth, the bathrooms has too little space for big, tall, and ill individuals especially the shower area and toilet. Please reconsider and think about selecting a better hotel if you are planning on visiting Makkah for Umrah and/or Hajj.