25 Feb 2024
26 Feb 2024
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ZamZam Pullman Makkah Hotel

4.0Отзывы
+2 Фотографии
+3 Видео
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ZamZam Pullman Makkah Hotel
Abraj Albait Complex - Посмотреть на карте
7.9 Очень хороший (3184 обзоры)
Завтрак Бесплатный вай-фай
Очень хороший 3184 обзоры
7.9
 
 
 
SAR 1107
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Описание

Ideally located in the prime touristic area of Ajyad, ZamZam Pullman Makkah Hotel promises a relaxing and wonderful visit. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, 24-hour front desk are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, carpeting, linens, mirror, slippers. The hotel offers various recreational opportunities. Discover all Mecca has to offer by making ZamZam Pullman Makkah Hotel your base.

карта

Abraj Albait Complex

Близлежащие рестораны

3.8
Хорошо (38 Отзывы)
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Diwan Lounge - Мекка
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Очень хороший (49 Отзывы)

Отзывы

Отзывы
4.0
Хорошо
из 46 отзывов
Отлично
16
Очень хороший
7
Хорошо
4
В среднем
6
Бедные
13
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Отзывы
adeel chaudhry

adeel chaudhry

01/29/2024 00:46

Обзор Google

We got the executive suite with partial kaba view. The rooms were absolutely disgusting. I never seen anything like it. We paid $450 per night. We had to literally clean room ourselves at check in. Please check the picture of the white towel we used to clean the toilet seat, it came back brown( puke) The rooms smelled like pure dust ( we are all heavily allergic) , the bed sheets had white stains, the sink was clogged, the toilet leaked, the shower head had mold, the beds wore old, the room had random flies n bugs, the furniture had huge stains. I am not making this up. The hotel is so old, the rooms have not been renovated in ages, u can see how old they are. When we complained to reception, they kept gas lighting us & made it seem like we wanted free upgrade, we were paying $450 a night…. They told us “there’s nothing we can do, all our rooms are like this”. All of this is happening while we are in ihram, with long travels. Will never stay at this place again, or recommend anyone.
Omer Khawaja

Omer Khawaja

01/25/2024 18:39

Обзор Google

We paid 7900 riyal for 3 days. Luckily we cancelled the rooms and staff and reception were gracious to give refund. It is by far the dirtiest hotel I have lived ever. The carpets stink, the tub has minor holes in it, they don't have money to polish the wood so they just smudged it with some cheap marker Breakfast was awful. I don't recommend anyone Only book if Ur staying above the 25th floor which is the renovated part as they claim
Zaina Batool

Zaina Batool

01/18/2024 07:27

Обзор Google

I was very pleasant with this booking. Rahaf was very kind of to welcome us it made me and my family feel very welcomed and comfortable.. The rooms were cleaned very well . There was a great view from the windows it was magnificent! The food was delicious and my family and I were very impressed by this hotel! We enjoyed our stay at the Pullman ZamZam hotel we enjoyed it a lot!
Syed Raza

Syed Raza

12/31/2023 07:34

Обзор Google

Rooms are small, not well ventilated it seems like . Furniture seems old and over used . Room service was good and efficient. Courteous staff, iron wasn’t working and had exposed wires near the plug efficiently replaced by courteous room service. It would be better to keep some cutlery in the room otherwise there is no point having an electric stove . Microwave was not provided and there were no utensils to warm the food if needed. Hotel has a big name but aesthetic correlation is hard to make once inside the room.
Sarah Seddiki

Sarah Seddiki

11/28/2023 09:40

Обзор Google

To start off, giving a 1 star is being generous after the experience I had staying here at this supposed “ 5 star hotel”. The receptionist was rude and had an attitude problem and his manager wasn’t much help either. The rooms were nothing as seen on the website, we booked a 3 bed suite and only received 2, there were urine stains on the toilet seat when we first walked in and the bathroom as an overall was not cleaned prior to our entry. There was no water for us to drink and a lack of towels. We had to wait nearly 30 mins to get any response after calling the lobby to request the missing items. They also refused to give us extra water and they took one of my moms shirt. The food was questionable as well and was not satisfied with any of the services provided which was disappointing considering I spent $1000 for two nights and all of this was just in the span of 24 hours. If you’re looking to have a nice stay in Mecca, I would not recommend Pullman hotel. If i could rate it zero I definitely would, unfortunately that’s not an option. I am not looking forward to an apology response, frankly I just want to leave as soon as possible.
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