28 Mar 2024
29 Mar 2024
Номера
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ДетиВозраст 0-12 лет

ZamZam Pullman Makkah Hotel

4.0Отзывы
+2 Фотографии
+3 Видео
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ZamZam Pullman Makkah Hotel
Abraj Albait Complex - Посмотреть на карте
8 Очень хороший (0 обзоры)
Очень хороший 0 обзоры
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Описание

Ideally located in the prime touristic area of Ajyad, ZamZam Pullman Makkah Hotel promises a relaxing and wonderful visit. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, 24-hour front desk are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, carpeting, linens, mirror, slippers. The hotel offers various recreational opportunities. Discover all Mecca has to offer by making ZamZam Pullman Makkah Hotel your base.

карта

Abraj Albait Complex

Близлежащие рестораны

3.7
Хорошо (43 Отзывы)
4.0
Очень хороший (1 Обзор)
Кафе Жасмин - Мекка
Мекка (0.1км)
3.0
Хорошо (13 Отзывы)
Кафе Миляр - Мекка
Мекка (0.1км)
4.2
Очень хороший (39 Отзывы)
3.8
Хорошо (24 Отзывы)
4.4
Очень хороший (40 Отзывы)
4.4
Очень хороший (15 Отзывы)
4.0
Очень хороший (4 Отзывы)

Отзывы

Отзывы
4.0
Хорошо
из 50 отзывов
Отлично
17
Очень хороший
8
Хорошо
4
В среднем
6
Бедные
15
Service
0.0
Organization
0.0
Friendliness
0.0
Area Expert
0.0
Safety
0.0
Отзывы
Yasmin Ahmed

Yasmin Ahmed

02/23/2024 12:42

Обзор Google

Do not book this hotel! The hotel has a bed bug infestation. My room and sisters room had bed bugs, we moved to a second room which had a heavy smell of smoke and mould. The smell was so bad it triggered my asthma and made me vomit. We were moved to a third room which also had bed bugs. All three rooms on different floors. My whole body is full of bites from one night in the first room. It was such an unpleasant experience for a time I needed to have full focus on worship. The location seems great but the lift to get to the hotel from the shopping centre takes forever so you’re waiting to go to hotel lobby and then waiting for another lfit to go to your room. To be connected to the clock tower shopping centre is not worth it considering how much time you waste. The service is atrocious too most of the staff have no sense of customer service apart from a couple of staff.
Sarah Raja

Sarah Raja

02/23/2024 00:00

Обзор Google

DO NOT STAY HERE!!!! LOST OVER $1000. LOCATION IS NOT WORTH IT. We booked a suite for 3 nights and had to leave after the first because of how dirty it was. There were stains on the couch, doors, beds, carpets, furniture… literally everywhere. We couldn’t even use the bathroom in peace because of all the mold growing in there. The “kitchenette” had no plates/cups/spoons - it was literally empty and also cupboards were falling apart, tiles were cracked. We even asked for a plate and they said no. When we raised our concerns to the manager, they offered to move us to another room… with the same issues…. They essentially said the issues are standard in a classic room and if we didn’t want these issues, we’d have to pay for a renovated room. I was already paying $600 night, and for a supposedly 5 star hotel, this is not what I was expecting. Also no amenities provided like shampoo, lotion, iron, slippers (which we didn’t mind anyway, but if you are expecting any amenities don’t stay here.) There must be a few decent rooms that a few lucky people get, but it’s not worth the risk to book here. We then checked out after the first night because it was so bad. I was told we’d be charged for the first night and not the subsequent two nights. The manager assured me that there would be no problems and they’ve put a note in the system not to charge the second two nights. I was charged for all 3 nights. I was also given an email address to contact if there were issues with the charge. I’ve sent about 5 emails in the past week and have not heard back. So I’ve lost over $1000 for the two nights because of this. Guests are better off booking literally any other hotel in the clock towers or even outside them since the gates closest to the clock towers are under construction anyway.
Ahmed Shahean

Ahmed Shahean

02/19/2024 06:38

Обзор Google

The hotel has a remarkable customer service responsible (Mrs. Asmhan), she is beyond the extra mile. She helped me and my family, followed up without being requested to and provided the best experience I wish for. With that said the hotel staff, restaurant, cleanliness and food are all extremely very good.
Fazal Mahmud Roni

Fazal Mahmud Roni

02/15/2024 08:17

Обзор Google

Location wise very good hotel. My check in and check out both were very smooth. I stayed in a suit room. Two bedrooms, two bathroom, living space with dining and kitchen. But room needs some renovation. Hot water supply and amenities were satisfactory. However breakfast was very monotonous, they must concentrate on it. Free gawa was served at reception during a particular time of the day, most probably in evening.
adeel chaudhry

adeel chaudhry

01/29/2024 00:46

Обзор Google

We got the executive suite with partial kaba view. The rooms were absolutely disgusting. I never seen anything like it. We paid $450 per night. We had to literally clean room ourselves at check in. Please check the picture of the white towel we used to clean the toilet seat, it came back brown( puke) The rooms smelled like pure dust ( we are all heavily allergic) , the bed sheets had white stains, the sink was clogged, the toilet leaked, the shower head had mold, the beds wore old, the room had random flies n bugs, the furniture had huge stains. I am not making this up. The hotel is so old, the rooms have not been renovated in ages, u can see how old they are. When we complained to reception, they kept gas lighting us & made it seem like we wanted free upgrade, we were paying $450 a night…. They told us “there’s nothing we can do, all our rooms are like this”. All of this is happening while we are in ihram, with long travels. Will never stay at this place again, or recommend anyone.
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