ディワンラウンジ-マッカ
4.4レビュー
+3 写真
+1 ビデオ
+1 ビデオ
説明
コーヒーショップやデザートを楽しめるアルディワンラウンジ。雰囲気は素晴らしく、穏やかです。アルディワンにはさまざまなデザートやコーヒーがあります。ホットチョコレート、コールドチョコレート、スペインのラテ、アイスティーなどのホットドリンクとコールドドリンクがあります。ケーキ、クッキーなどのデザートや、たくさんのデザートがあります。ラウンジは清潔で整頓されています。ラウンジの装飾はシンプルでエレガントです。サービスはとてもいいです。ディワンラウンジは、メッカのプルマンザムザムホテル近くのP11のモーベンピックフロア内にあります。
営業時間：
24時間
内側を見る
レストランの種類
レストランのアメニティ
ロケーション
MövenpickHotelAndResidencesHajar Tower Makkah、Abraj Al Bait、Near King Abdul Aziz Rd、Makkah al-Mukarramah Saudi Arabia
近くのレストラン
レビュー
レビュー
4.4
とても良い
から
64レビュー数
| 優れた |
|
44 |
| とても良い |
|
13 |
| 良い |
|
1 |
| 平均 |
|
2 |
| 貧しい |
|
4 |
| Food |
|
0.0 |
| Customer service |
|
0.0 |
| Value for money |
|
0.0 |
| Comfort |
|
0.0 |
| Cleanliness |
|
0.0 |
レビュー
ذواقة الرياض RiyadhTast
03/02/2024 09:31
Googleレビュー
Guest service below expectations. Access is only allowed at check-in time, despite the availability of rooms confirmed by the receptionist. Upgrade cannot be made on my account for the same reason. There is no one following up on room requests. Bag carry request was delayed for half an hour, and it turned out the request was only recorded on paper and forgotten. An experience that will not be repeated. It's great that they continue to express their apologies and strive for your satisfaction. That's why I have given them a one-star rating on Google because they acknowledged their mistake. The remaining stars will come after they improve their service. When I presented my complaint to the on-duty manager, he said, "I am aware of your issue," and then proceeded to tell me a different story that was not related to my situation. I told him that this was not my story, and he apologized, saying that the stories had become similar to him, but it was the same response the employee gave you, anyway. Oh God, help me bear with this.
Ayesha Nawaz
12/25/2023 15:54
Googleレビュー
I will never stay here again, we come here almost every year and all of the hotels have better service than here. We asked them to clean our room several times, left the cleaning sign on the door but they didn't clean for 2 days. Once they cleaned it, they basically put back the same bedsheets and didn't clean the bathroom, didn't leave any towels, and didn't leave any shampoos. When we asked, we needed towels. He told my husband very rudely, you can only get 2 towels that you already got. Extreme rude people, extremely bad service. Overall Movenpick is really not a good hotel pick as we booked through same hotel in Madina and it was even worse.
Alina Hirji
10/27/2023 20:07
Googleレビュー
The room was extremely tiny with paper thin walls, from which you could hear everything. There isn’t even enough room to pray. There were limited sockets in the room, none of which worked.
The room was dusty and not well kept. The vents were not cleaned and I got sick the second day from staying here. The breakfast buffet was terrible, a lot of the food tasted stale/ old. The elevator system is really difficult to navigate. I do not recommend staying here. I have no clue how it has 4.8 stars
Mareena Shafee
01/21/2023 04:11
Googleレビュー
Extremely poor service. Not worth the money we paid. Staff are very slack. Reception staff do not answer the phone calls. The laundry/ cleaning staff expect tips to clean the room & change towels. Bathroom is not up to the standard of a five star hotel.
Only restaurant Naseem had friendly staff. I'm giving one star for the convenient location. Will not recommend this hotel to anyone.
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