Novotel Makkah Thaker City
4.1レビュー
Novotel Thakher Makkah Hotel, Dist، Mecca Saudi Arabia
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地図
+4 写真
+4 ビデオ
+4 ビデオ
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地図
Novotel Thakher Makkah Hotel, Dist، Mecca Saudi Arabia
近くのレストラン
レビュー
レビュー
4.1
とても良い
から
61レビュー数
| 優れた |
|
33 |
| とても良い |
|
11 |
| 良い |
|
6 |
| 平均 |
|
3 |
| 貧しい |
|
8 |
| Service |
|
0.0 |
| Organization |
|
0.0 |
| Friendliness |
|
0.0 |
| Area Expert |
|
0.0 |
| Safety |
|
0.0 |
レビュー
Usman Ahmad
03/15/2024 17:38
Googleレビュー
Good rooms, fine service, and great location from Harram (only 3.1 KM). The hotel has 3 blocks and around 1400+ guest rooms. The best thing about their shuttle service is that they pick and drop you every 30 minutes to and from the hotel/location..
Anas Mujalli
03/13/2024 10:12
Googleレビュー
Extremely Unfriendly reception. Even the staff of a 1 star hotel are more cooperative & friendly. If you have a reservation here they‘ll make sure that you spend at least 4 hours calling all the agencies & the offices possible just to give them a confirmation that you have a paid reservation at their hotel!
the confirmation number you get via email & the customers name are not enough! Rare piece of art!
Yaakoub Benarab
03/05/2024 06:25
Googleレビュー
The room was good, however, the service doesn’t deserve the extra money I spent.
I regretted the 2 nights I spent there, I was going to spend a week, but I cancelled my booking.
There’s no juice in the buffet, the soda machine is bad, lack of variety in fruits.
The way reception employees treat customers isn’t appropriate in most cases (some of them are cool).
I don’t recommend it.
Hassan Wardhere
02/22/2024 09:19
Googleレビュー
I wanted to express my utmost gratitude for the exceptional experience I had during my recent stay at your hotel. From the moment we arrived, we were greeted with warmth and professionalism by your wonderful staff. Their dedication to ensuring a comfortable and enjoyable stay was truly remarkable.
The cleanliness of the rooms surpassed my expectations, and we were impressed by the attention to detail in maintaining a pristine environment. It made our stay even more relaxing and enjoyable.
The location of Novotel, particularly its proximity to the Haram, was incredibly convenient. It allowed us to easily access the holy site, enhancing the spiritual aspect of my journey.
I must commend your staff for consistently going the extra mile to cater to the needs of guests. Whether it was providing helpful recommendations, assisting with inquiries, or ensuring prompt service, their commitment to excellence was evident throughout our stay.
Overall, our experience at Novotel was nothing short of exceptional, thanks to your wonderful staff, clean rooms, convenient location to the Haram, and the extraordinary efforts they made to ensure guest satisfaction. We look forward to returning in the future and will certainly recommend Novotel to friends and family.
Abdullah Alqusayer
02/18/2024 10:32
Googleレビュー
The service is very disappointing, room service is unreasonable no matter when or how often you call. Reception is very rude, and the room leave much to be desired. The bathrooms leaks into the living area, the beds are unstable, there were no slippers provided, the sheets are I breathable, and the toiletries are labeled as different products when in reality they are the same. I had stayed for three nights and had asked for the sheets to be changed, the towels to be replaced and the room to be cleaned none of which had been done. Very disappointing.
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