Al Madinah Concorde Hotel

You can't in this day and age go to a hotel and accept to just get on with it. The hotel should be shut down for legal reasons. Doors hanging off away from hinges. Bathroom doors don't close. Shower water streams into electrics, you need to lay towel permanently across it to save the room from flooding. Safe has signs of damage, Beds not changed on a daily unless you bride the staff, old broken furniture, people smoking in hallway. 1 room AC would not come on another room AC wouldn't go off. Windows can not close and be sound proofed. Toilet flush got jammed and would not stop flushing. Pay 100 extra and go to movenpick across the road if the location is important avoid this place it's the only way to make them realise the importance of having a standard.

Absolutely horrendous and detestable experience. The room charges are unreasonably high for the cramped space we were given. Multiple bed mattresses were hard and unpleasant to sleep on. The condition of the toiletware was abhorrent with floor seal corroding. To acquire hot water, the water heater must be turned on for a while before any hot water is accessible - for which the switch is inconveniently located right underneath the light switch so if one were to accidentally turn off the heater instead of the light, they can either forget about their prayer or having a warm shower. An appalling lack of power outlets. The provided power outlets cannot even power the existing appliances in the room. To work the kettle, fridge and TV power must be removed and even then the kettle isn't in the proximity of the power outlet. The only other power outlet is hanging from the wall, raising concerns about electrical safety. The hotel is located 3 whole streets away from the backside of the haram. If one wants to go to the rawda or see the green dome, they have to walk all the way to the other side. The lift system is very disorganised and unsystematic with very long waiting periods, prolonging the journey to haram and making us late for our prayers.

The worst hotels, dirty rooms dirty, and small washroom didn’t change my room sheets for three days no one show up asking for room service. I’ve got nothing. Please don’t waste of your money be extra bed get better hotel

Poor service..desk staff rude..manager also lack of knowledge & rude. Food is disaster..same meal everyday..serve indonesia meal..ah..disaster n very poor. Internet wifi..damn poor and always lost. Lift..stuck n jemmed..always. Can u immagine..doing the renovation during peak season and with crowd of people.. I may suggest go to other hotel..not this hotel. This hotel suck!!!!

So bad, the hotels staff dont have any manner. They wrongly open up my door whille im in there with my wife. The food there worst than my school canteen. Highly not recommended. This cannot be called hotel. Should be called hostel. Better staying at another hotels if you can.