Revisión de Google
Interesting decor - but as they say A RESTAURANT IS ONLY AS GOOD AS THE MANAGER ON DUTY. Lots of light = lots of shadows. A simple fresh orange juice tasted bitter and old which was confirmed when no further fresh orange juice could be provided - old oranges......A simple main course order of very expensive Rib and salad forgotten, misplaced or given out to someone else caused a 25 minuted dinner service delay. After explaining the inconvenience faced as part of a larger group, to the manager, a send manager appeared on the scene asking me to re explain the whole situation - as I was on my way out toting the dinner (which was not spectacular or even close to special or reasonable value for money) as a packed take away (see photos - dreadful value for money), I told him I had already spent considerable time explaining it to his colleague (who was also the manager...?), he said to me "if you can't be bothered to tell me what the problem is there is nothing I can do about it". What a guy! This restaurant appears to have done what all other good restaurants do eventually......forgotten what hospitality is, ignored service standards and started to let service and standards slide. A disappointing visit to Coya, a bad experience (which we paid for in full - we don't take bad service and poor quality products for free, even when offered as an incentive not to write up the facts on Google maps). A word of advice to the management - lift your service standards. I will vote with my feet - I will go somewhere else in future and recommend my guests to do the same.
