Zara Continental Hotel

Everything was perfect, the hotel, the location, the rooms. only the lady at the customer counter was not friendly. She had attitude dont know why.

This review was for the iftar. The food was average. The food was not refilled after the first serving and it was unavailable. The food and lack of a refill makes the price not worth it. I would go elsewhere next time.

I stayed at the hotel in Feb-24 for three nights and faced challenges on WiFi. The WiFi did not work on any of three nights and hotel staff could not resolve the issue and said this is internet company problem. Another frustration was the access cards, which did not work and I had to visit reception 2-3 times a day to get the card reactivated. Very bad experience.

I had been to this property twice several years ago and marked it in my favourite when visiting Al Khobar city, however this time was different. I was disappointed somehow. When I checked in to the first suite, the room door didn't lock and the TV half of the 12 channels displayed fuzzy pictures, you can tel in the photos I posted with this review. So I requested another suite and they managed to offer me one. I checked in the second one and the same issue about the TV channels. I noticed some of the furniture outdated and some of the door lamination were peeled off. Let's talk positively now, the location of thus hotel is excellent and close to almost everything you need. The lobby is spacious with high ceiling. The room is spacious with a comfortable bed and comfortably can accommodate 3 persons. There is a small kitchenette in the suite however with no cutlery, I think they provide it upon request. The staff are very helpful and courteous. Conclusion, this hotel needs some renovation and maintenance work here and there to restore the original image.

Went for breakfast buffet. Less variety. Food was average. Will not prefer to go again.