Wisam al-hanob Hotel

Good location very nice hotel but customer service not good

The lift and the passage stinks like mouldy and like something died. Once in the room, there was no water, no coffee or tea, no cups. The TV was not plugged in. No care was given when cleaning or preparing the rooms for guests. The toilet is in a bad state where the bath has cracks and water underneath. The wifi here does not work. We paid 300sr for 1 night and we expected a bit more quality and cleanliness. The hotel needs to update its rooms by firstly getting rid of the carpets. And the foul smell in the passages. The bathroom also needs to be updated. The spanish ice coffee at the Cafe was delicious as well as the Nutella waffle. The upside of the hotel is that it's on a very good location, you can walk to the beach by crossing the street and there is a nice area to sit outside in the evenings as it is not as hot. The view from our room was beautiful.