Swiss international Taba Alsalam

PLEASE AVOID THIS MOTEL AT ALL COST. The only good thing is I won’t be booking this place again. 1) Rooms are so small that one can barely breathe , you won’t be able to walk. The carpet is dirty and stinks. 2) No room service, we stayed for three nights, no one came to do cleaning service even when asked. 3 The staff is very rude and disrespectful. 4) They won’t give you any water, bathroom amenities after day one so be prepared and take yours in case you decide to stay at this pathetic place. 5) They won’t give even a praying mat 6) We tried to stay at haram to avoid this pathetic place.

Very bad hotel. Trash service. No water bottles provided at all. Rooms are very small, feels like you’re in a jail cell, beds are very small, can almost fall on the floor. We asked countless times for water and they said no. When we entered the room on the first day, there was no towels, the bedsheets and pillows had long strands of hairs on it. Asked them to provide new and clean bedsheets but they said it was already clean? This is absolutely horrific. The front desk lady with no face covering and with the glasses on is very rude, with tons of attitude. She needs to be fired. They need to hire new staff and cleaners. Only good thing was the location, 7-10 mins walk to enter masjid al nabawi. The worst hotel I’ve ever been to, worst than a 1 star hotel, this hotel is a 0.1 star. Please if you’re thinking if booking, think twice.

Stayed five days in a quad room, two adults, two kids and infant, no room to put luggage in, or put a prayer mat down or walk without knocking in to anything, no kettle provided, had to ask three times to finally get it and was made to feel like if it was an awkward request. Only one towel provided, kept asking for more they said they will bring but never did. Lifts were too small and always busy as they're cramming more people in than the capacity of their facility. By far the worst ever hotel I have lived in with worst service. Bathroom door was sticking, sink leaking, flush and exhaust fan in the toilet didn't work. I tried to spend most of my time in Haram to keep away from this pathetic hotel.

Wouldn't recommend for family stay. Very small rooms, even hard to move within a room. Can't even lay a prayer mat in room. Maintenance issues with toilet accessories, room door lock and wardrobe. Housekeeper cleaned toilet and tea cups in same mode without wearing gloves. No good restaurant near hotel and hotel's breakfast is below average. Price per night is too high compared to the facilities. If you accompanying with old aged people, don't take risk to stay there, location is also not convenient for elderly people.

Please ignore all 5 star reviews because they belong to their own people. By far the WORST hotel ever. ZERO customer service. Very rude staff. No one answers the calls from your room. You have to call room service 100 times to get your room cleaned. There's nothing good about this hotel so please don't waste your money. If you ever decide to come to this hotel, remember to be rude and strict to these people otherwise they wouldn't listen to you.