Howard Johnson Bur Dubai

May 28. (OLD review i gave them 5 stars) Great place and people, Nayan is the BEST! Update 06.27.2023 10:15pm am sleeping already and 3 (night shift manager, security and maintenance) angry guys knock on my door and trying to evict me. Telling me that i should be be out by 8pm? Wherein i have talk to a day shift manager yesterday (6.26.2023) and made my extension of stay. We had a very cordial and nice arrangements and confirmations. NOw i want to complaint! I checked in in this hotel May 28 and my nightmare started 1. First they charged me without my card wherein it is clear online deal says charging of card in the hotel physically. 2. From the night of May 28 to until May 31 am not able to sleep because the room they gave me is adjacent to another room (with dividing door) and the family there were so noisy fighting and yelling every 2am and 3am. 3. They moved me on another floor with a "good view" but it is not a good view and still some noisy floormates (just manage myself). 4. They control the pricing of their skyrocketed room service, they can change it whenever they want, food is very expensive. 5. If you call them in the front desk they treat you like you are already complaining wherein you are trying to be polite, courteous requesting something - very poor customer service! WHY Howard Johnson (By Wyndham) hired incompetent people? Where can i formally file a complaint? Am trying to be nice to everybody, because i have seen good people here like Mr. Ejaz, BUT tonight is the nail to the coffin!

The hotel environment is quite good but the assistance of the staff is very poor as well as the buffet meal is not up to the mark. Front office desk are very confused regarding check in and check out process need to be polite with the guest and implement the training part.

Hi , I will update you that all amenities were made in working conditions when I called twice or thrice to get it fixed. It was not there of working conditions. If you want me to share video here of your non working amenities then you can ask. It’s better for you to accept the truth and improve the things . The kind of efforts you are making here to reply , it’s better put it there to improve the service and quality .

Hi , I will update you that all amenities were made in working conditions when I called twice or thrice to get it fixed. It was not there I’m working conditions. If you want me to share video here if your non working amenities then you can ask. It’s better for you to accept the truth and improve the things . The kind of efforts you are making here to reply , it’s better put it there to improve the service and quality .