Holiday Inn Al Khobar

Spent 2 weeks here during my onboarding. The staff all the wat from the reception, food and room service are all great, friendly and polite. Theme dinner nights were a good change from the usual items on offer and the local musicians a good touch Thank you all

Lowest level of quality service I have seen in my entire life . Very old and bad decorations not cheap at all . The open buffet is trash in all aspects quality of material used . , quantities of the food finish after 30 mins from the start of buffet were finish . The waiters are rude . Not one time things . I work in entertainment business and I know that is how they run business . I would not go there for free . When you go there you will understand the frustration good luck

Though this is an old hotel, it is well maintained. Staff are polite in general. Limitations are 1.the location, bit far away from business places in the town. e.g : Villagio is closer but by car you need to take a long way for U turn. 2. Guests are mostly sponsored from companies around where the employees in here for long stays. So you find sometime you are an outsider or intruder.. Its just the ambience and groups you see and observe. 3. Very limited choice of items for breakfast it is literally the same everyday.

I am absolutely furious with the buffet lunch we had at Holiday Inn Hotel in Khobar yesterday Wednesday 26th July 2023. We had high expectations for a reputable establishment like this, but they were completely let down. There were 32 of us, and we all paid 92SR each for the buffet lunch. This means that we were collectively ripped off to the tune of 2944SR. The food was terrible. There was barely enough to go around, and what was there was of poor quality. The chicken dish was dry and tasteless, like Gandhi's slippers. The meat in okra was inedible, and the pasta was undercooked. The desserts were below average, and the soup was watery and bland. The service was also poor. The staff were slow and unattentive, and they didn't seem to care about our experience. We were supposed to be celebrating a colleague's leaving, but instead we were left feeling humiliated and disappointed. I would never recommend this place to anyone, and I will be sure to let my friends and colleagues know about our awful experience. I am demanding compensation for our terrible experience. I believe that we deserve a full refund of our money, as well as a public apology from the management of Holiday Inn. I also have some suggestions for how Holiday Inn can improve their buffet lunch. First, they need to increase the quantity of food. There was barely enough to go around for our party of 32 people. Second, they need to improve the quality of the food. The dishes we had were dry, tasteless, and inedible. Third, they need to improve the service. The staff were slow and unattentive, and they didn't seem to care about our experience. In addition, the "Indian" corner was a complete joke. There was barely anything there, and what was there was not even remotely Indian. My friend is Indian, and I would not even eat the food that was on display. It was a disgrace to Indian cuisine. The meat was so dry that it could have been used to sand wood. I hope that Holiday Inn will take my feedback seriously and improve their buffet lunch. Until then, I will not be recommending this place to anyone!!

I don’t think I’ve ever had a buffet as terrible as the one at Holiday Inn. I can’t even explain how bad it was! We were a group of 20+ people that attended for a special occasion and the least we can expect is a decent standard of food. Collectively, we paid thousands of riyals for the buffet alone and I regret our choice of what we thought was fine dining. Every single dish was cold and not cooked properly. The meat was stale and also cold, the vegetables were dry, the steamed veggies were a disgrace, pasta was also uncooked, salad was poor, desert was horrible. The whole buffet was unbelievably tasteless. An apology from the management is not enough! We should have gone to KFC instead.