Revisión de Google
Overall, the hotel was clean and the rooms were comfortable. However, the air conditioning was very noisy, making it difficult to sleep. The staff, with the exception of the lifeguards at the pool and beach, were friendly and helpful.
The lifeguards, on the other hand, had a deplorable attitude. They imposed nonsensical rules and spoke to guests in an arrogant and unpleasant tone.
The worst of all was an incident that occurred during our stay. A little girl cut her foot in the pool and required two stitches. The hotel doctor attended to her for 15 minutes, and then the hotel charged the parents €700.
We consider this attitude on the part of the hotel to be completely unacceptable and inhumane. An accident of this type can happen anywhere, and the least one expects is that the hotel will show empathy and cooperation with those affected. Instead, they took advantage of a vulnerable situation to charge an exorbitant amount of money.
In addition to the previously mentioned issues, the hotel's lunch options at the food court and beach were also subpar. The food lacked variety and quality, and was often served cold or overcooked. This was a major disappointment, as we were expecting a wider range of dining options at a resort of this caliber.
I would not recommend this hotel to anyone.