shaty alshams lulfillal hotel

Such a heavenly resort, breath-taking view, helpful staff and management. Very professional conduct and the rooms are very well-organized. The bungalow is structured perfectly endowed with serenity and creating an atmosphere to relate to nature. Perfect for family and friends gathering.

It seems that am not the one who have a negative feedback regarding this hotel. Last year we were invited by friends to spend some time at the hotel we all were surprised by the slow service and how the staff was unfriendly and unprofessional. I hope they take our feedback into consideration and try to improve their service .

Very bad service & management . No safety NIGHTMARE STAY AT “LAYALI AL SHAMS” HOTEL ANJAR What a shame for a reputable Hotel or what they call themselves as the famous Hotel in Anjar (LAYALI AL SHAMS HOTEL) I will tell my story to ring a bell for all who is thinking to visit this Hell hotel. If anyone have children and is aware of them getting hurt, I urge you all PLEASE DO NOT LET THEM GO TO LAYALI AL SHAMS HOTEL located in ANJAR LEBANON. I am writing this post based on personal experience that may had cost me and my family our lives due to the lack of organization and awareness in the hotel. First of all i reserved a bungalow from ONE MONTH , upon arrival we found out that the AC was not working , they kept us for more than one hour to change our Bungalow. After receiving our Bungalow we went to the pool , at 4:30 pm they forced us to get out from the pool because of wedding preparation.( Till now it’s not a big deal ) At the wedding everyone likes to take pictures, my 11 years daughter got caught by electrical shock due to lack ok safety measures in the hotel, Thanks god due to fast response i was able to help her from definite death . And the funny thing was that Hotel management didn’t give any attention to what happened and after confront with the administration, no one held responsibility even they didn’t try to refund the amount paid. PLEASE I URGE YOU ALL TO STAY SAFE AND TAKE GOOD CARE OF YOUR FAMILY AND KIDS.

Concerning the incident that happened with our friend and the management's unprofessional response , blaming the kids for not being precocious.. It is the hotel's responsibility to take the appropriate measures ( someone from the staff could make sure that nobody approaches the area before everything is ready / or isolate the wedding area with a sign/rope) Eventually, the hotel management is the sole responsible for the incident that happened and that may caused the loss of the girl's life )

The daughter of my friends got caught by electrical shock due to lack ok safety measures in the hotel, Hotel management didn’t give any attention to what happened and after confront with the administration, no one held responsibility even they didn’t try to refund the amount paid. ******* REPLY FOR LAYALI AL SHAMS IF THE DECORATION WASNT READY YET YOU SHOULD PUT A SIGN AND KEEP PEOPLE OUTSIDE WITH NOTIFICATION BUT ALL PEOPLE WERE THERE TAKING PHOTOS AND SEEING THE WEDDING ALL GUESTS WERE WET AFTER SWIMMING AND TAKING SHOWERS AND A DISASTER HAPPENED MY FRIEND AND HER DAUGHTER COULD LOST THEIR LIFES FROM THIS IRRESPONSIBILITY