مراجعة جوجل
When I first arrived at Infinity hotel in Makka it was right before me and my family went to umrah. We were 5 people in 1 room we requested more beds. We came back and the beds were not there the A.C. was not working. Later we got into another room, we slept woke up and left to visit places Makka. Before we left we told housekeeping to clean our room twice, we came back and the room was very messy. We called them to come and clean they never came. Overall it was not the best experience I don't recommend it. The room was not tidied up after the first day of staying there we had to request multiple times to clean up. A ‘5-star’ hotel staff should clean the room when the customers put up the sign on the door, the A.C. Should work before people arrive the least they can do is improve the staff. The food was okay. They should improve, the only decent thing is the room and the fact you can walk to Haram. Other than that I’d not stay here.
