مراجعة جوجل
It has potential, but it's not there yet.
I will split this review into two parts to explain why I think this property still has work to do to get to the 5-star luxury level.
1) Facilities and location: Great. Beautiful spot, very nice villas, however basic toiletries / amenity kits missing. Beautiful infinity pool. Very nice breakfast.
2) Service: Unfortunately, service was very inconsistent. While personnel in the breakfast & restaurant area were great, we had a poor check-in experience (for example, we did not get information about breakfast, or how to get to our villa, or activities, etc.), very slow response to some basic asks and overall not much attention to detail. Then depending on the shift, some other front-desk employees were more proactive and assertive. So, again, lack of consistency in service.
I'm being picky as it is a 700/900-euro a night property, promoting themselves as a highly luxurious stay. The service was not at this level. Amenities in the bathroom are poor (just a soap and then tubes of shower gel and shampoo like a Holiday Inn), you pay 10 euro for a water by the pool, and the list continues.
As a wrap-up example of the lack of attention to detail, we got an email asking for feedback, mentioning 'please click on the link below to submit it' and... There was no link ☺️