مراجعة جوجل
Horrible horrible horrible
I stayed in a suite and junior suite 3 different times, every time I came after first experience I was trying to give them another chance to improve, specially after the extensive feedback we gave for them to improve.
1. The rooms are never clean up to standard! Never! You will always find hair on the floor that’s not yours, or stains or even leftovers in the fridge from the guest before you.
2. The service is waaaay too slow, it took them almost 2 hours to get me an extension which I asked for because there are absolutely 0 electricity sockets next to any mirror in the room!!
3. You check in and the room is not prepared (soap and shampoo refill, enough tissues or even trash baskets).
4. Be careful not to use the kettle! It had rust!! In all 3 times of stay in 3 different rooms!!!
5. During all of my stays, I ordered eggs in the morning everyday, of course it comes late and missing additional orders, but they suddenly charged me 25 for BREAD! saying they never serve complementary bread!! Although I never paid for it before!! And again they say, yesterday it was complementary because it was late! Although I paid the moment they brought the food not knowing the bread was missing!!
6. The best out of all is, we asked for soap refill, the cleaner came to refill and confirmed that he did then he left and the soap is still empty! Leaving stains from his shoes all over the room! Then came back the next day when we ordered, he wanted to come in to put the new ones, I told him I will take it no need to come in, he started pushing the door and putting his feet to not let me close the door!! Knowing it was only me and my daughter in the room!!!!!! Wow wow wow
They exceed expectations of how bad a hotel, facility and a management could be!!!
It’s so sad, such a good location and view goes to waste due to horrible management and operations!! I’ve stayed in 2 stars hotel that were waaaaaaaaay better than this!!
Joudyan is by far worst hotel I’ve been to