Signature Hotel

The hotel rooms were good and clean and new furniture but they need to improve their room services they don’t respond to any of our requests even when we check out and taking our luggage and they need to improve the breakfast.

The Hotel rooms are good but Unmanaged. No proper Management to take care of the business. During the check in day, I had to change 3 rooms with in an hour. Each Room: has one or other problems.. First Room: Cupboard was broken and the toilet seat was broken. Second Room: The staff made me to wait outside the room and started fixing the Bed and as a customer i was waiting outside the room. Never had this kind of experience in my life as a customer. Third Room: was lucky Good But No hot water in the shower and i had to manage taking shower without hot water. Had made the complaint but no use . The Hotel lift lights goes Off while using the life. The lift doors don't work properly. They have only one Kind of Break fast, Every day and No options on break fast. Lots of conductions, if they serve a glass of juice with break fast then we don't get water to drink and we have to pay money for water. They don't server milk with tea or coffee during breakfast and also in the room no Milk Powder, you have to relay on black tea or coffee always.. No Room service Untill you call the reception and request for room service . They will charge you money if you ask for extra water bottle.. The Access Card for my Room was Disabled Twice and i had to make a complaint and the staff has no idea why it's happening.. The Power of my Rooms was disconnected with not lights and AC and i had to make complaint against and the staff has no idea what's happening. Sorry, to say i won't visit again to this hotel ever. But a manager called Hassan, was very helpful and ready to the feedback.

The best plce to stay in jeddah, cleanness is very good , the location neer to the airport and jedda season location , the staff is very kind and helpful especially Mr.Hassan , he is a wonderful manager

Really amazing staff and friendly team members. Specially thanks to Mr.Hassan for his kind hospitality. Definately visite again. Regards,

Really amazing staff and friendly team. Special Thanks to Mr.Hassan for his kind hospitality. Regards,