谷歌评论
I am a Lifetime Gold Elite Marriott member and had the pleasant experience of staying 2 nights at this brand new hotel (around 2 months old to my understanding at the time of my stay). Hotel staff were very professional and friendly from the beginning to the end, including front desk, bellboy, restaurant staff, and room service. Hotel location is close to shopping mall and plenty of restaurants around the area (check out Lumiere Lounge, awesome burgers). Saudi Aramco is also around a 30 minute drive if you're here on a business trip. Breakfast was great with lots of varaiates, better than any of the Residence Inn's I have previously stayed at in US or Europe. Breakfast server Mr. Salim Mohamad was outstanding and very helpful. Room wise, we stayed in a 1 bedroom suite, it was spacious and clean with nice furniture and decor, bed was comfortable. My only observation about the room is the AC unit. When we checked into the room it was freezing cold and we turned off both AC units, and they remained off during the entire stay, however the room was still very cold even with the AC off for 2 days. I noticed there was cold air still coming out of the AC vents even though it was off. Fortunately we had some sweaters on us and we ended up wearing them in the room during the stay. I would suggest to have maintenance check why the AC units are behaving this way. Family enjoyed the kids pool and regular pool, good outdoor shower and plenty of pool towels. Another great thing about the hotel is that it's entirely a smoke-free hotel, which is not something typical to find in Saudi hotels (US Marriott hotels are all smoke-free for quite a long time now since 2006). However unfortunately there were still people smoking in the hotel's closed basement garage, and they turned out to be the hotel's night time restaurant chefs smoking in the garage. It was unpleasant to smell the intense cigarettes smoke in such a closed area as I was walking with my little kids in the garage. I would suggest to restrict smoking in the garage so guests can avoid such unpleasant experiences. Overall great stay and would definitely stay here again when visiting the Dammam area.