InterContinental Al Jubail

The price is exaggerated. I tried to book two rooms, but the price was expensive, approximately 2230 riyals per night, with the Aramco discount. Then I changed the destination. I do not recommend it due to the exaggerated price I rate the location 5 stars due to the hotel located in beautiful area and room and service rated one star due to not getting

DO NOT STAY HERE. Believe me, it will take you back to the 70s, the hotel is very old and hasn't been maintained since it was built, the service is terrible, the ladies at the reception are extremely rude, and everything in the hotel is paid for - you want to play billiard, you have to pay, you want to play table tennis, you have to pay... Save your money and stay at home, you will be more comfortable.

I recently stayed at this hotel and I have to say, it was a complete disappointment. The first thing that struck me was how crowded it was. There were people everywhere, and it felt like there was no space to breathe. The facilities were also poor - everything felt old and outdated. But the worst part of my stay was the pool situation. There is only one family pool in the entire hotel, which means that you have to make a reservation just to swim. This is ridiculous! I didn't come on vacation just to spend my time waiting for a pool slot. Overall, I would not recommend this hotel to anyone.

I was looking forward for this trip during Eid holiday with my family, unfortunately, one of my worst experiences during any hotel stay. My booking was confirmed and paid, but had several issues while 4 hours check in process. Although, it’s a season and we might understand it’s sold out during our visit, however, no gust should have faced the following: 1- The reception informed me that my reservation is not available @3:30pm upon my arrival 2- After a while we found the reservation but not paid (although I paid it) then corrected 3- After three hours of waiting for the house keeping to get our rooms ready, no one offered any compensation 4- And when we asked for any compensation , the manager offered late check out only !!!!! 5- Even when we mentioned that we understand no upgrade is possible due to sold out , at least any other offers, the managers replied “ I’m the manager and I decide what compensation to offered” with an attitude. The only reason we stayed, due to beach activities for the family (that’s why one star) I would like to thank the reception staff (not their manager) for their friendly and polite handling, although no authorities. They need more house keeping and better management Bad experience to forget Best regards,