谷歌评论
I wonder who rates these hotels
Impossible that this hotel is a five star hotel!!
I’m currently almost at the end of my 5 night stay
Location is excellent
Reception is very clean
Water pressure is great
Rooms are spacious
Other than that everything is disappointing for a five star hotel.
Service is terrible , in every department. They seem not to care about making you comfortable (unfriendly and unhelpful)because they get their clients anyway because of their prime location .
Breakfast is that of a 2 star hotel , not one day did we have fresh bread or pastries , very small variety. I actually requested if it would be possible to cancel my breakfast for the last 3 days after seeing it’s not getting better - they said they’ll try and sort it out and contact me , and they didn’t -after following up 3 times. I then spoke to the manager , he says it’s not possible ,after I already missed my breakfast and they wasted my time for so long .
The room doesn’t feel clean and comfortable .
I booked a double bed in the main room they gave me two single beds with different heights
, after complaining they put a blanket under to lift the height 😂
Room had a foul smell
Bar fridge wasn’t working
The bathroom is really outdated
Mattress ,linen , amenities/soaps etc and towels are of a 2 star hotel
No teacups in the room
Cleaners don’t clean nicely at all
They haven’t cleaned the bathroom even once during my stay .
When I asked for more waters
Because we are 4 in the room
He said no
Only 3 adults ,they’ll charge for more water
You can be the judge from the few photos
This was after the bed was made by room service!!
Stale parathas
I even have more complaints which I don’t feel like typing further
Because judging from the other comments , they don’t care to take corrective action