Braira Qurtubah Hotel

Apparently there are 3 rooms in the hotel with noice in its ACs (I was at 107). I asked the reception for another room, they moved me from a king size bed to twin beds. As a customer I see this as a downgrade. Professional hotels upgrade their customers. However, I took the room and it’s going to be my last time with Braira or Boudl. #edit (Next day: they moved me to unit 106 (twin size beds) the window behind the curtain was open and around 10 AM I started to smell the sewerage).

Awful Experience ! I booked a Deluxe room in the hotel for 3 days. On the second day before moving out for work , I had personally told the Housekeeper to clean my room and change the toiletries. In fact I informed to make my room at the reception too. I had even pressed the "Make my Room" button. At the reception I Had complained that the weighing scale wasn't working and to check the coffee machine . I come back in the night to see my room in the same condition. Poor Customer Service , Late Response , Poor Resolution Time. Upon asking the room service I was told the room would be cleaned , only the next morning. So called 4 Star Hotel - Surprising , isn't it ? The room was good look wise only , however the Toilet area is too narrow. The Toilet Seat clearance towards the wall is extremely low and the faucet access is bad. Not worth the Price you pay for. Aweful Aweful Experience !! If I had an option to rate ZERO stars , I would definitely opt for it.