Anjum Hotel Makkah
4.1评论
Umm Al Qura Street
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描述
Set in a prime location of Mecca, Anjum Hotel Makkah puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, carpeting, linens, mirror, slippers. The hotel's peaceful atmosphere extends to its recreational facilities which include children's playground, kids club. Anjum Hotel Makkah combines warm hospitality with a lovely ambiance to make your stay in Mecca unforgettable.
地图
Umm Al Qura Street
附近的餐厅
评论
评论
4.1
非常好
从
64评论
| 优秀的 |
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41 |
| 非常好 |
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10 |
| 好的 |
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3 |
| 平均数 |
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2 |
| 较差的 |
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8 |
| Service |
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0.0 |
| Organization |
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0.0 |
| Friendliness |
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0.0 |
| Area Expert |
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0.0 |
| Safety |
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0.0 |
评论
Kawsar Ahmed
08/21/2022 15:17
谷歌评论
I’ve been to many hotels but this by far was the worst hotel I have ever been to. I had 3 rooms booked for 4pm however once we arrived after a very long journey the rooms were not ready till 6 hours and 28 minutes later which then caused issues with me performing my umrah. After we got to our room it was still messy, the floor had biscuit crumbs there was no towels, toilet roll, water and no restocked condiments. During the stay we had many issues for example the rooms was never cleaned out for us and room service said they would send someone up however they never did after calling 4 times. I had to go down personally and ask them however the staff/managers were useless and did not bother helping at all. Considering I had 3 of my elderly aunties who cannot stand for long this made it even more difficult for them. I was disgusted and appalled at how unbothered they were. If I could leave a review in the negatives I 100% would however that is not possible. I would not recommend this hotel at all -8/10
Toronto Watch Collector
04/19/2022 12:16
谷歌评论
Very average, not even close to 5 stars, bad food, staff are okay. Very expensive for what you get, I had though my by reading the reviews it would be better but it was sadly misleading. Rooms and nice. Elevators take 10 to 15 mins to come, ridiculous.
Edit: while staying here our entire shower door came crashing down and injured my family member (it was made of glass and cut him), they did not even send anybody up, not even a nurse, I had to get them myself. Very slow and staff do not speak proper English. DO NOT STAY HERE
Ksl 6600
04/17/2022 23:42
谷歌评论
لا أنصح به، Bad experience
The reception employees need 100 yrs of training in order to reach the average level (not the 5_star) starting from the voice tones and contempt looks. The Iftar and Sahoor really need to be improved! There was no answer to my 10 calls from the room. There were 3 extra beds in a room for one adult which restricted the movement and nobody came when I requested in person to remove them. The only thing I would give credit for is the room hygiene when we first arrive.
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