谷歌评论
I’ve been to many hotels but this by far was the worst hotel I have ever been to. I had 3 rooms booked for 4pm however once we arrived after a very long journey the rooms were not ready till 6 hours and 28 minutes later which then caused issues with me performing my umrah. After we got to our room it was still messy, the floor had biscuit crumbs there was no towels, toilet roll, water and no restocked condiments. During the stay we had many issues for example the rooms was never cleaned out for us and room service said they would send someone up however they never did after calling 4 times. I had to go down personally and ask them however the staff/managers were useless and did not bother helping at all. Considering I had 3 of my elderly aunties who cannot stand for long this made it even more difficult for them. I was disgusted and appalled at how unbothered they were. If I could leave a review in the negatives I 100% would however that is not possible. I would not recommend this hotel at all -8/10