谷歌评论
We arrived to Hotel on Thursday 26, around 3, the check in timing is 4. my original booking was for a room with a CITY VIEW.
The reception informed us that he will upgrade the room to a suit. We were given a suit in the 1 floor with no widow to the outside world only a window to the enclosed skylight area (no light at all) and also directly overlooking all the hotel AC units (very very noisy)
We complained and again we were promised with a better room when we come back. late at night again we were assigned another room in the 10th floor (room 1014) with a window to the same enclosed skylight area. we were exhausted and just wanted to rest and sleep.
We complained the next morning (27January), the reception were apologetic and promised to assign a better room with view which they never did.
We checked out on Saturday 28January.
The Breakfast buffet is wonderful, but it lacked the gluten free food or special food for people with allergy