Novotel Yanbu Albahr

Yanbu itself has… well… not much to see…. the beach is nice, but not wow, so generally not much to go with. The hotel had even less to offer. We got a junior suite upgrade due to my Accor status.m, but: - room was super dirty, and i cleaned the floor twice (hotel then claimed it was not dirty, but the coloring of the floor that came off… riiight) - the room smelled super toxic, we later found out that they painted to room recently. why put guest in a room that still smells like poison, when your hotel is half empty?!? - we then managed to change to a different room, and went to bed. at like 11pm they called the room, and already at first pickup i told them we are sleeping and they should not bother us. they called back 2 more times, till i unplugged all the phones. few minutes later someone knocked at the door, trying to bring a fruit basket…. after i already told them 3 times not to bother us and that we are sleeping. don’t even know what to say anymore… at least they refunded the night, so besides a huge headache from the paint smell, being woken up several times in the middle of the night we at least had no “costs”

It was my first experience staying at the Novotel Yanbu Hotel, but unfortunately it was very bad, even though it was only one night, as the first impression was that there was no one to help carry the bags to the room, and the brothers at the reception were not as professional in dealing with the guests and when going up to the room. The first thing I notice is the bad smell in the hotel, which resembles the smell of sewage. Unfortunately, every time I go up or down, the smell is present in all the corridors, and when I enter the room, thank God, it disappears. The smell, but other defects appear, the first of which is the bed that I sleep on does not enable you to sleep comfortably because of the iron that protrudes from it and makes you uncomfortable in sleeping, and the second is the poor cleanliness of the bathroom and the lack of soap for bathing. Unfortunately, the experience was very bad. I will not return to this hotel again, and I thank God that it only lasted one night

The security guard is very unprofessional,dont know how to talk .i park my car on the gate to pickup my guest from hotel and he was about to come but security ask me to move car to go outside the gate ,i tried to explain but he say laaa move ?. Please bring some professional guys.

I didn’t like every single thing. I am really disappointed. It was awful days there like in hell. I have been visiting many countries and cities wild world and I tried many hotels but this one was different in bad experience. first thing that you want to have it when you travel and booking a hotel the rest and comfortable but I didn’t see it and feel it in this hotel. They were doing maintenance over our room on morning so how can we sleep after that I told them to stop that because most of the guests were sleeping like us and what I got it just oh we sorry. Then i told to my self that was an accident and they will fix it next time but they didn’t they were doing maintenance again and in the same time and the same response from the staff!!!!!!!!! The carpet of my room was wet and dusty. the strange and funny thing that they have only one employee for the luggaging oh my god all the guests use the poor employee. they didn’t have more parking for the cars. There are many things but I tired tapping wrongs things. you will never seen bad service on your live like them service and I’m sure that you will not go to the same hotel doing that. I only ask for sleeping well and have some rest and comfortable.