Ibis Riyadh Olaya Street Hotel

Worst hotel in Riyadh. I don’t recommend it. My plan was to stay for 3 days but I changed my mind when the female receptionist treated me in a rude way. When I asked her to see the manager, she laughed and said he is has day off , the forced me to leave with saying bad words. I’ve never seen a receptionist like her. Shame on the manager. You better select good staff who deserve this position before you put the in front of the customer.

Had a great time here, stayed 1 night - they assisted by letting me have a late checkout (around 4) which was perfect as my flight was around 7:30. There is construction around the area that starts at 7 am so keep that in mind. Otherwise can’t go wrong with this.

The location is excellent, right in the heart of the city. The room facilities are good, but despite booking for two people, all the amenities are only suitable for one person. The service is excellent, and the staff are friendly and accommodating.

The hotel is nice, location is good depending on which room you settle in and the food is also good. Kartik is one of the staff there. He is a wonderful person, he works very hard, always showing a very friendly face and does his best to help guests and make them feel comfortable.

My bottom line for this hotel is that they have skyscraper construction just next to them. Even numbered rooms are adjacent to the construction site. Construction seems to be continued for at least a year more. They are digging the deep foundation now. Summer time for humidity and temperature as i understand that the construction happens on the night time which is a nightmare for guests. Orher vise hotels location is nice but some the staff specially front desk people seems overwhelmed and acting not hospitable. We booked for 2 adults and 1 kid but they said they have only baby bed not a folding bed even though we mentioned his age of 7 before booking. Overall avoid summer time which construction might happen at night. Winter time if you wake up late 9-10 bear with the noise. Management hiked up prices on booking websites not to ruin their rating on those website but on hotels website it is much cheaper . Until this anomally normalize means construction is still ongoing! Overall location is good , hotel clean, breakfast is ok. Managemenet specially front desk poeple needs to be improved.