Elaf Ajyad Hotel Makkah

Got No options for 0 reviews would choose 0🤢 staff here are pathetic the way they speak to us is ridiculous especially the receptionists. Room service is 0 don’t even answer the phone or respond to what we need when they do ask they just cut the phone off. The toilets here don’t even flush, the sinks are blocked and they stink. The location is awful it’s like climbing a mountain 💀. They told us it’s a 4 star hotel when it’s a 2 star hotel, DONT EVER BOOK THIS HOTEL!

Overall it's not a bad hotel. The only downside is it is up the hill so be prepared to walk up hill. Although they have small electric carts which will bring you down to the main the road only. The staff is really nice though.

Never recommend for elderly people it’s on the hill. They got golf car always 3 parked front of the hotel but always 1 working. In 5 days they cleaned only once. Not nice welcoming. Carpet was dirty Furniture was stained.

Nice hotel, 5 mins walk from haram however services and rooms are not up to 3 star mark. The only advantage is it is very close to haram and price is affordable. They also run a small golf buggy continuously to facilitate residents for going up and down hill as the main entrance is up hill.

Advantages: The reception desk is quite good and can speak English. The meal in the hotel is reasonably good and only costs 35 SR per meal. Drawbacks: The room's facility is basic. The covers of the chairs are old and cannot be cleaned. The shower space is small and the water (not the drinking one) has some strange smell. The room service is really below the standard. I called their room service for more than 5 times to bring some bottles of water to my room, but either there is no one answering or they said yes but it did not happen. Sheet changing frequency is irregular. Sometimes, yes and sometimes, no. 2 star and at most 3 star. But considering its low price, what is more can you expect. I believed that addressing the drawbacks that I mentioned, it will not cost a fortune. Then, this hotel can be reasonable quality 3 star hotel with low price, which is an alternative.