Name: Assila, a Luxury Collection Hotel, Jeddah
Address: Assila, a Luxury Collection Hotel, Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah Saudi Arabia
Rating: 4.5

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4.5

Отлично

из 45 отзывов

Отлично		37
Очень хороший		4
Хорошо		0
В среднем		1
Бедные		3

Service		0.0
Organization		0.0
Friendliness		0.0
Area Expert		0.0
Safety		0.0

Matt Baron

10/02/2023 14:51

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The hotel is in a fairly decent location with restaurants and a supermarket nearby. Like most places in Jeddah you have to drive to them so anything beyond a block away and you’ll need an Uber. Beware that there’s two entrances, one up a ramp to the main reception area and another off a side street. The room was lovely, the shower in our room hadn’t been used for a while so it spluttered upon first use but the shower gel was lovely. Unfortunately the Cleaning staff did not replenish items such as tea or creamer after the first night meaning I didn’t get to have my morning cuppa, which for a 5* hotel you’d expect, without having to ask.

Linah Almashat

09/23/2023 09:39

Didn’t stay at their rooms but had an amazing experience attending a conference. Amazing service & very helpful/ friendly staff especially Wassim. Shoutout to whoever is involved in training the staff & making the customer experience a smooth & a memorable one ??.

Nisrine ElHajji

09/21/2023 05:09

Came here for a business function, the meeting rooms are great and the staff is greater. Thank you Wassim and Emanuel for being so kind and so attentive the needs of the people who were there and thank you for assisting me throughout the two days.

Waqar Azeem

08/27/2023 09:24

Enjoy a delicious breakfast with luxurious service by F&B team. Each single person contributes from receiption to f&b, welcome you with smile and you can fell genuine care.

Ghioodh Noorwali

08/22/2023 12:26

Although the room was nice but the customer service is the worse you can ever see, One employee Amani her name, kept lying and changing the facts to cover her lies. she even twist what happened in day saying thing did not even happened and insist that i am the one who is lying. i couldn't stay one minute after her conversation to me in the breakfast. such awful employee with 0 star service. Even after i did a check out. She called the next day, saying i wanna fix what happened. but instead she keeps lying about everything and changes and twist more facts. It is not enough that i had unpleasant stay because of her She made sure to make me had a bad day the next day too I will never repeat a visit to such hotel or even recommenced to any one Such an awful stay safe your money for hotel where its employee more professional and do not changes their words and agreement with you. I booked the hotel for my wedding anniversary , thanks to Amani it became the worse day in my life

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Matt Baron

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Linah Almashat

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Nisrine ElHajji

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Waqar Azeem

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Ghioodh Noorwali

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Assila, a Luxury Collection Hotel, Jeddah

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